World-class telecommunications service development
na Ellen Ward- Umbizo
- 260 kurasa
- Iliyochapishwa mara ya kwanza
- 1998
- Wachapishaji
- Artech House
Finally, a thorough treatment of this critical area! Ward does an excellent job of describing what makes product/service development so unique in telecommunications.
There are plenty of books on new product development, but very few on service development. Fewer still -- in fact non-existent until now -- are books on telecommunications service development.
Vitabu
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